Last updated: 30 June 2026.
1. Information we collect
We may collect your name, email address, phone number, property or business name, property location, website or listing links, project details, billing information, domain preferences, domain account details you choose to provide, and messages you send through the website or directly by email, phone or messaging platform.
2. How we use your information
- To respond to enquiries and discuss your property marketing needs.
- To prepare quotes, invoices, project briefs and production plans.
- To register or connect domains when requested.
- To build, host, maintain and update your website.
- To deliver photography, video, website and GEO/SEO services.
- To keep records for administration, tax, legal and business purposes.
3. Domain and hosting information
If you ask FalconView to register a domain or manage website hosting, we may need information required by domain registrars, DNS providers or hosting platforms. Domain pricing and availability can change, and we will communicate directly with you before registering a domain on your behalf.
4. Third-party services
FalconView may use third-party platforms for website hosting, domain registration, form handling, analytics, email, file storage, project communication, invoicing and payment requests. These providers may process information according to their own privacy policies and security practices.
5. Website forms and email
When you submit a website form or email FalconView, the information you provide is used to respond and manage the enquiry. Please do not send sensitive personal information unless it is necessary for the project.
6. Cookies and analytics
The FalconView website may use basic performance, security or analytics technologies to understand site usage and maintain reliable service. Any analytics should be used to improve the website and service offering, not to sell personal information.
7. Storage and security
We take reasonable steps to protect information from misuse, loss, unauthorised access or disclosure. No internet transmission or storage system is completely secure, so we cannot guarantee absolute security.
8. Sharing information
We do not sell your personal information. We may share information only where needed to deliver the service, work with contractors or suppliers, manage domains or hosting, comply with law, protect our rights, or complete business administration.
9. Access and corrections
You may request access to personal information we hold about you, or ask us to correct information that is inaccurate, by contacting FalconView.
10. Contact
Privacy questions can be sent to contact@falconview.com.au.
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